Beyond Compliance: Building Visibility, Confidence, and Influence in RM and IG

Session Description:
Most Records Management and Information Governance professionals understand the value of their work, yet many still face challenges gaining visibility, alignment, and support within their organizations.

This interactive session explores how influence, communication, and confidence shape the way RM and IG programs are perceived. Drawing from a non-traditional background, I will share a practical perspective on how professionals can better position their work, connect with stakeholders, and advocate for their programs in ways that are clear and easier for others to understand.

Through guided reflection and a structured workshop, attendees will examine their current challenges, rethink how their programs are viewed, and identify opportunities to move key initiatives forward. The session also introduces a simple, practical way to extend that thinking beyond the room using a tool many already have access to today.

Participants will leave with a clearer sense of how to communicate the value of their programs, strengthen their presence within their organizations, and take action without waiting for permission.

Bio:

Carlos Zilm is a Sales and Marketing executive with over 21 years of experience supporting growth strategy, market positioning, and organizational alignment across service-driven and regulated environments.

In 2025, he was recognized as Emerging Professional of the Year by ARMA International, reflecting his growing contribution to the Information Governance community.

He currently serves as Chief Sales and Marketing Officer at EMRY Global Strategies, where he leads go-to-market direction and supports how the firm positions itself and engages with clients within the Records Management and Information Governance space.

His work centers on bringing structure and clarity to how organizations operate, particularly in environments where information, risk, and accountability intersect.

He recently completed the Essentials of Records and Information Management (RIM), reinforcing his continued involvement and commitment to the profession.

He remains actively engaged in the community through ARMA leadership across local chapters in San Antonio and Austin, along with speaking engagements and ongoing participation in industry conversations.

Agenda: 

11-11:25pm networking

11:30 Officers Swear In

12pm -1pm Presentation